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Can I purchase items online?

Why do I have to log in?

Do I have to log out?

Can I set up a standing order online?

How will you send my items out to me?

Do I need to provide my customer number when I register?

I am an existing customer, why do I need to create a new account?

What should I do if I register and my email address has already been used?

What will happen if the email address I register with is different to the one on my existing customer account?

How do I register?

I've already given you an email address in the past. Why can't I sign in?

I tried to sign in but my email address is not recognised

I can't remember my password

I live in Jersey, is GST applicable on stamps?

My items have arrived and are damaged. Can I return them?

I've changed my mind, can I return my items?

What credit and debit cards do you accept?

How soon after I place my order will it arrive?

What are the Post and Packing prices?

I'm ordering from the UK, do I have to pay VAT?

Are there any duties payable for destinations beyond the UK?

If I have any further questions who can I contact?

How do I get online access to my Philatelic account for the first time

Contact Us

Contact us

By Telephone

+44 (0)1534 616717

By Email

By Post

Jersey Philatelic Bureau
FreePost JE793
Jersey Post
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